Challenge #4: Dealing with Others' Resistance

As promised ...

Here is how you, too, can overcome the challenge that had NEVER BEFORE made it to the TOP 3!!

Challenge #4: Dealing with Others' Resistance:

Of course, this is a challenge for ALL of us ... in our businesses and in our LIFE ... you know, that life outside of the business that we all so want.

In fact, just minutes ago, I had a lengthy conversation with a friend about her partner's resistance.

Funny thing is, you can read about this, even, in my e-book No More Resolutions: Let's Create Solutions, written in late 2005 and first offered for sale way back in January 2006. Just goes to show something all of my clients hear me say:
There's nothing new out there!
whether that be in business, our personal lives, in communities, everywhere.

When we are growing, as we all must, those around us -- business partners; employees; spouses; friends; family members -- RESIST it like crazy! They appear to be unsupportive, sabotaging, self-serving, spiteful even, and many other adjectives you can think up yourself.

In fact ... they're only fearful.

There are but 2 emotions in this world and everything else are variations of these 2.
LOVE, on one end of the bar, is white,
let's say, and
FEAR, on the other end, is black.
Everything in-between ranges from lighter black to darker white and many shades of grey in-between.

You see, it's all about CHANGE. Look around you and you'll see that change is happening at every moment everywhere. This is all due to the Universal Law of EXPANSION. You see it in play everywhere, even in difficult environments: weeds growing in concrete; mold growing in basements all the way through to our beautiful babies growing into laughing, playing children, through their teens and becoming us (adults :-).

And at every moment you can hear people complaining about something that has changed or is changing.

People only like and embrace change ... when they're the ones who made the decision to make the change or are given control of the change. When you decide to change (and every decision requires action or else it is not a decision, it's just another promise likely to soon be broken) the mere fact that you are changing means that the rules of interacting with you are changing.

This change, even when you're only effecting change in your personal self, affects those around us ... and since it's not their decision
THEY DON'T LIKE IT
because
THEY FEAR THE UNKNOWN.

Since they're not the ones who decided on the change, they don't know how it's all going to turn out.

So, in my opinion, the best thing you can do is

1. Explain the "why" of the change. (In fact, for training, communicating, everything: Explain the "why". That, in itself, will have more people jump on board with you than saying or doing anything else.);

2. Show respect to everyone who will be affected by the change. Remember: Change is not easy for them to embrace. It's disrupting their world against their control and against their wishes. Simply showing respect will go a l-o-n-g way in gaining their buy-in;

3. Explain / Communicate the "new" rules -- eg.
- who you or the business will be on the other side of this change;
- the benefits to the person/people to whom you're explaining the changes;
- what is expected of them -- and be mindful of unrealistic expectations;
- where the "tolerations" bar is now being set;
- the natural consequences when the new rules are not met (we do all of these steps - I hope - with our children on an almost daily basis); and,

4. Enforce your rules: ie. hold the tolerations bar firmly in place, being sure not to dip it down to catch those who aren't willing to get with the program; and making sure you don't "cave" and go back to the way things were before the change. WARNING: This is the hardest step to take. It's SO easy to go back inside our comfort zone. You will need proper support to ensure you not only follow through but hold that bar in place.

So, it's not about expecting to see your support team embrace the changes -- though that would be lovely. It's about all of those points above. And, if holding the bar in place doesn't see all of the people on your championship support team accepting the change and complying with the new rules, it's essential that you continue moving forward ... with or without them. Seldom easy ... always essential for your own growth and that of your business.

It isn't easy to release people from their positions, but it's important that you understand that you're actually doing them a favour. If they're not able to rise up above the bar, it's no fun for them to keep struggling. Release them so that they, too, can step into other opportunities for their own growth.

If you have people on your support team who you know are having great difficulty embracing the changes, let's discuss it. It's no good for you ... and it's also no good for that person, either.

Promising you, too,
MORE PROFIT
TONS MORE FUN
RETIREMENT ... on your terms!

'Cause that's what it's all about.

Want to meet both of my Mentors?

MEET MY MENTOR in person ... in Toronto, even!
Over the last 14 months I've been under the tutilage of this brilliant man, David Neagle. Over the last 6 months I've been hearing from folks like you, maybe even you, that you see big changes and big growth in my business and in me, professionally, as well.

For this growth, and for where I and my business are today, I thank the work I've done with David. We can study and learn forever but experiencing the reality of success through my menteeship with David has been life-changing -- not easy, but certainly life-changing! And the wonderful thing is that the changes and growth are still on-going.

Like every organism on this planet, including yourself, I am subject to the Law of Expansion, and this means that I am now consciously aware ... and no longer embarassed or ashamed ... of the fact that

  • I want even more;
  • I want to continue to expand my mind;
  • I want to continue to expand my business;
  • I want TONS more FUN ! (Let me tell you: This past year+ has been a TON of FUN and there's TONS more already in my calendar!)


And now you get a chance to meet the man I thank for being really tough with me so that I, too, would STEP UP and STEP OUT of my limitations.

In case you know Bob Proctor of Toronto ... that's who David studied under and Bob is who David thanks for being tough with him, to help him THINK & PLAY BIG. Funny, eh, how things and people come back home to roost.

Click this link and see where all you can meet David ... but one of those places is TORONTO on September 17th!

More Life Tour
For that matter, if you act on my recommendation to join us in Toronto ... or at any of the cities along this Tour, you will also meet and learn from my 2nd mentor, Suzanne Evans.

David & Suzanne have teamed up to bring you ... and me ... some INCREDIBLY BRILLIANT work! With David's MINDSET teaching and Suzanne's "alternative marketing" they truly make one heck-of-a-team. And while I've been working with David for more than a year, now, on mindset I'm still learning as my awareness heightens. And now I'm studying Suzanne's "alternative marketing." Simply brilliant!

JOIN US in TORONTO, won't you,
on Friday, September 17th as I learn even more from David and Suzanne as well as from a few other service providers;

and/or

LEARN FROM ME, too, in St. Louis, Missouri
on Sunday, September 19th.

You will learn

  • mindset from David,
  • alternative marketing practices from Suzanne,
  • How to LIVE YOUR RETIREMENT NOW! from me; and
  • other topics from a few other service providers.


Reserve Your Ticket(s) here ... and spread the word! Depending on the venue, the tickets will sell out quickly.

Remember: Each ticket-holder can bring a friend
... at no extra charge! How crazy is that?

LET'S DO LUNCH: If you decide to join us, please drop me a line at Lynne@mljcoaching.com so we can connect at the event. I'd love to see you and get caught up!

VIPs. TOP 3 seminar. Clients. Babies. Cottage. Atlantic Ocean. WOW!!!

Here we are again, having TONS of FUN in a 2-hour Overcome Your Top 3 Challenges seminar, that took place last week.

Mocton Seminar Aug 11

And for the very first time I came upon yet a new challenge the majority of the group are dealing with. There's a 1st time for everything! This challenge concerns your growth and others. Of course it's a challenge ALL of us have, it's just never before made it to the Top 3. So keep your eyes peeled to learn how you, too, can overcome that challenge.

Continued from a few weeks ago... In a nutshell, what do I recommend to help you overcome your

3. (challenge to) Remain Positive? -- On the premise of the fact that whatever we FOCUS ON ... WE CREATE, listen to the words you're saying. In fact, my maternal grandmother (who I know was a Saint in her last embodiment) had a saying that went something like:

Be careful of the words you use; keep them soft & sweet..
You never know from time-to-time which ones you'll have to eat.

Along those lines of keeping your words soft & sweet, I contend that you CREATE whatever you're talking about. There's not enough room here to go deeply into it, but check out Earl Nightengale's The Strangest Secret.

We are what we think about. We are, even faster, what we complain about. And when you find yourself surrounded by complainers, their negative energy, being stronger than positive energy, will suck you in every time.

So ... speak with only positive language (even remove the words 'not'/don't) and remove yourself from all complainers.

Simple as that!

What are your Top 3 Challenges?

Wow! Did I have one rip-roarin' week in New Brunswick. I absolutely adored helping Yves & Regis, Aldeo, Chantel & Lionel & Denis flush out their 90-180-day goals!

Thanks to my using my gift, to "serving the world" on a full-time basis, my business is definitely not a job!

And following such a pleasure-packed week of;

  • coaching my 1-on-1 clients,
  • leading the weekly tele-conference with my T-C BSclients,
  • facilitating a short & sweet Overcome Your Top 3 Challenges seminar in Moncton, and
  • leading 4 VIP Coaching sessions with new and existing clients, helping them become really clear on what needs to happen over the next 90 days or 6 months in order for them to get a whole lot closer to their goals that will help them SOAR with their businesses,


I accepted the invitation of friends to enjoy their cottage in Shediac, the Lobster capital, with all of my babies, big and small.

Cottage

What a sight, eh?

{Video} Have you ever wondered what FEAR really is?

A few weeks ago Lynne was contacted by Jayce Broda, who asked if she would be interested in being interviewed. Here is the exceptional video prepared by Jayce about:

"the intrepid founder of MLJ Coaching International, Lynne Jacob"



DON'T COMPLAIN!! DON'T EXPLAIN!!

Promising you, too,
MORE PROFIT
TONS MORE FUN
RETIREMENT ... on your terms!

'Cause that's what it's all about.

MONCTON Seminar Happening in just 2 days! Are you ready to Overcome Your Top 3 Challenges?

There's still time to register for my short & sweet 2-hr business strategies training seminar.

When? This Wednesday, August 11th

Where? Moncton (you'll receive details from my assistant when you register)

What time? 2 - 4 pm

Process? At 2 p.m. I ask everyone in the room what their top 3 challenges are. Then I short-list them to 3 ... and off I go!

I've become an expert in helping people overcome their challenges in business. From decades stuck in learning or teaching theory? Heck no!

Is it tons of theory that grows businesses? Heck no!

I've had numerous workshop participants, and clients, who have business degrees ... yet they're still not implementing their ideas. Maybe because they're stuck in the theory? Not likely. It's more like for everyone else: Even people who know business theory get caught up in the overwhelm - putting out fires; having difficulty handing the reins over to their employees; talking themselves out of following through on great ideas; running (literally and figuratively) on barely half-charged batteries.

Suffice to say that you won't get a ton of theory from me. You'll get tried & true practical tips on STEPS YOU CAN EASILY TAKE to Overcome Your Challenges ... not just the top 3 but at least them.

So, with everyone sharing their Top 3 Challenges we could, theoretically speaking, have 36 challenges from which to shortlist. Right?

Nope! I've been leading these short & sweet T3C seminars for lots long enough now to know that the list won't be any longer than 7 ... and likely only 5. After all, you're all in business ... and all businesses are the same (pretty much).

Interested in joining us? Register now. Wouldn't want you to miss out on getting better results as of next Thursday!

I will be honoured to show you, too, how you can

GET THE FUN BACK into your business and

prepare for RETIREMENT by taking TONS of TIME OFF today,

all while watching MORE PROFITS simply flow through the back door.


Promising you, too,
MORE PROFIT
TONS MORE FUN
RETIREMENT ... on your terms!

'Cause that's what it's all about.

a potentially great book to STUDY overcoming "lousy team"

If you have teams (and we all do, as my clients hear when I'm training on Strategy #5: Lead a Championship Support Team) you know that the topic of your TEAM has been a HUGE topic lately!!!

I have a Carrot Culture book and realize I have not recommended it in several months. I see in this newsletter, below, which I recently received that these Carrot Culture guys have another book coming out in a few weeks. I recommend you pre-order your copy today. I've only skimmed through this to review the Top 3 attributes of lousy teams ... and saw the value in this newsletter for all of my clients: past, present and future.

So ... know that I gain nothing from passing this information along to you, except the pleasure of referring what I feel could be a FANTASTIC READ on how to avoid having lousy teams.

And as I explain to all of my clients: STUDY. Don't just read. Studying every single day is what has really propelled my business forward; what has really helped my business to SOAR! By study, I mean to simply read a paragraph or two or a page or two -- max! Really absorbing the content while reading there will be a nugget in there that connects with something in your world, something inside of you. STOP there. Ponder it. Reflect on it. Understand what you're reading. Apply it to your situation. Decide what you'll do right then and there to implement the IDEA you just received from your reflection. That is studying ... as opposed to reading a book from cover-to-cover.

Enjoy!


Promising you, too,
MORE PROFIT
TONS MORE FUN
RETIREMENT ... on your terms!

'Cause that's what it's all about.






Three things lousy teams do...and how you can avoid them
By Adrian Gostick and Chester Elton

We all love the idea of a lone genius-Thomas Edison, Bill Gates, Steve Jobs, Mother Theresa. Yet for the last decade we've been studying great workplaces and we've found the reality is very different. What do great leaders do? What did Edison, Gates, Jobs or even Mother Theresa do well? They built great teams.

This September, Simon & Schuster will publish our latest book, The Orange Revolution, revealing some startling new findings on the characteristics of high-performance teams. The book shares the results of a 350,000-person study on teamwork as well as case studies from Pepsi Beverages Company, Madison Square Garden, Zappos.com and others.

What we found was eye-opening. For instance, what do most poor business teams have in common? Those with below average financial performance, customer satisfaction and employee engagement?

No drive to be great. The breakthrough teams we studied consciously committed to a standard of world-class performance, while average or poor teams went along putting out fires and meeting just enough deadlines to get by.

Fear of honesty. Poor teams are marked by a lack of openness, honest debate and clear expectations. While many of these teams thought they were being "nice" to their fellow teammates, these teams actually had much lower trust scores than in environments where employees openly debated and agreed not to surprise each other.

Selfishness. While breakthrough team members support, recognize, appreciate and cheer others and the group on to victory, poor teams are marked by in-fighting, pettiness and ego. The research proves that great team members appreciate each other's great work.

Here's an example of an environment full of appreciation and cheer:

Texas Roadhouse has more than 40,000 employees working in restaurants built to resemble a traditional roadhouse found throughout rural Texas, serving great food amid line dancing and country music. "We have a little giddy up and yee haw here," one store manager told us.

During our visits, CEO GJ Hart told us a touching story of cheer-that of the Andy's Outreach Fund. "The genesis goes back to when I was in training and I was working at a restaurant here in Louisville."

In that location was a 50-year-old dishwasher, James Bryan, who was deaf. "He was just so kind to everyone," said Hart. About six months after Hart was finished training, Bryan passed away. "As a dishwasher he had struggled to provide for his family. And with five kids, a wife and bills, there was no money for a burial."

Hart, Founder Kent Taylor, and a group of executives paid out of their own pockets to bury James, but this event changed the CEO's thinking forever. Texas Roadhouse already had a means for charitable giving. What Hart realized was that it should be used not only to help outsiders, but their own people. "It hit me like a ton of bricks."

Hart introduced the idea at the company's annual managing partner conference and within five minutes the managers in attendance had donated $73,000 to help their own. At the next annual managing partner conference, a 20-minute auction raised $410,000.

A volunteer board was appointed, a process for applying for funds was put in place and more than 90 percent of dishwashers, wait staff, meat cutters and bartenders started giving what they could through payroll deduction. Andy's Outreach Fund was born. The name, by the way, is a nod to Andy the Armadillo, the Texas Roadhouse mascot.

Today, with the funding from employee donations-not to mention a new restaurant that was paid for by employees and where 100 percent of the profits go to Andy's Outreach-the Fund is able to assist thousands of employees with funerals, fires, natural disasters, abuse situations, medical issues and many other crises that would otherwise render some employees hopeless and homeless. To find out more about this great story, watch the video.



There are few companies in this economic climate that would consider opening a new franchise and giving the profits to help their own, but the cheering at Texas Roadhouse is unique. The idea's success is a testament to a powerful desire among most people to be supportive of one another and to feel part of a larger whole. It's one reason the company is so successful, and certainly part of the reason employees come to this restaurant chain and stay.

The Orange Revolution contains many such stories of teams breaking out of the doldrums and creating world-class results. Pre-order your copy today.

A Carrot A Day: Applaud Them for Messing Up

Who hasn't messed up royally at work? As an employee, it's hard to admit when you've made a mistake. If you are a manager, try recognizing your employees when they tell you about a mistake, before it becomes a whopper.

One leader we met has a box of small action figures by his desk. When an employee admits a mistake, he hands them a tiny Batman or Wonder Woman and tells them they are a hero for admitting their mistake. Giving the figure is a way to break the ice and make the mistake less embarrassing. The manager says that this action figure ritual makes employees admit small mistakes right when they're made, instead of later when the mistake has become a colossal problem. Better still, the action figures have also become rewards for honesty-and trust and integrity are among their company's core values.

This tactic has created trust among employees and their manager, and as a department, they now report the smallest amount of losses from mistakes in their company-because they catch them early.